PRIVACY POLICY

INTRODUCTION

This is our Privacy Policy that acknowledges and maintains privacy between EYON (“Company”, “we”, “us”) and any person who buys any product(s) from the Company, or use our services and website (“the User”, “Content Creator”, “Viewer” or “you”).

(“Website”) means a set of related web pages located under eyon.tv domain name, created by the Company as a digital platform to make accessible the services offered by the Company’s best legal and certified sources to the client.

By using the Website, you agree to be bound by our Privacy Policy. This policy is also subjected to our Terms of Service.

USE OF EYON

The EYON Services are available to persons over the age of 18. If you are between the ages of 13 and 18, you may only use the Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Service. The EYON Services are also not available to any users previously removed by EYON or to any persons barred from receiving them under the applicable laws in any jurisdiction.

BY DOWNLOADING, INSTALLING, OR OTHERWISE USING THE EYON SERVICES, YOU REPRESENT THAT YOU ARE AT LEAST 13 YEARS OF AGE, THAT YOUR PARENT OR LEGAL GUARDIAN AGREES TO BE BOUND BY THESE TERMS OF SERVICE IF YOU ARE BETWEEN 13 AND 18, AND THAT YOU HAVE NOT BEEN PREVIOUSLY REMOVED FROM AND ARE NOT PROHIBITED FROM RECEIVING THE EYON SERVICES.

WHO DOES THIS PRIVACY POLICY APPLY TO?

This Privacy Policy applies to our Website Users, Viewers, Content Creators and Subscribers and other people who may visit our Website.

WHAT INFORMATION WE COLLECT?

We collect your information when you are registering an account on our Website. We store only very limited, if any, financial information that we collect. This information is limited to your name, email address. We may retain Transactional Information as long as is necessary to fulfill the purposes specified in this Privacy Policy and for recordkeeping, subject to statutory or regulatory retention requirements and legitimate business needs, such as for order tracking and status retrieval purposes. Otherwise, all financial information is stored by our payment processors, My Fatoorah, and we encourage you to review their respective privacy policies and contact them directly for responses to your questions.

WHY DO WE COLLECT THIS INFORMATION? HOW WE USE INFORMATION COLLECTED?

We collect and use your information in order to:

  • to create and manage your account;
  • to provide and improve the Website, complete your transactions, address your inquiries, process your registration, verify the information you provide is valid;
  • to develop research, offerings, training, demonstration, benchmarking, continuous improvement and facilitating the provision of its services; notify you of any updates to the Website, special offers;
  • for internal reports;
  • to publish content creator channel statistics such as number of subscribers, followers, etc.; (supported)
  • to facilitate marketing communications such as newsletters;
  • to create the content most relevant to you.

We will at all times comply with all laws and regulations applicable to the use of, access to, and confidentiality of data. We own all intellectual property and other rights that could result from this collection, preparation, and use.

CHILDREN’S INFORMATION

The Website is not intended for persons under eighteen (18) years of age. We do not knowingly collect personal information from persons under eighteen (18) years of age. If we discover that a person under the age of eighteen (18) has provided us with personal data, we will delete the child’s personal data unless a parent or guardian provides verifiable consent to us.

CROSS- BORDER DATA TRANSFERS

The Company’s principal place of business is in the State of Kuwait. If you are visiting the Website from outside of the State of Kuwait, your information will be transferred to, stored, and processed in the State of Kuwait where our servers are located and we are based. In addition, information that we collect may be stored and processed in and transferred between any of the countries in which we operate to enable the use of the information in accordance with this Privacy Policy. You agree to such cross-border transfers of personal information.

USER ACCOUNT

You agree to update your account information as necessary. Should you decide to deactivate your account or request to do so, we will delete your account and information from our databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with order fulfillment or queries, assist with any investigations, enforce our Terms of Service, and/or comply with legal requirements.

WHO IS THIS INFORMATION SHARED WITH?

We may use and disclose personal information to affiliates, software engineers, application development providers, under contract who provide Website development and maintenance that requires the provision of information collected, to accommodate the full operation of the Website. We limit the information provided only to those that are material to the functionality of their services. Our contracts with them require them to maintain the confidentiality of such information.

Your information may also be subjected to disclosure in the event of defending the rights and property of the Company, its affiliates, and/or service partners under any circumstance whatsoever. Though we make every effort to preserve your privacy, disclosure of personally identifiable information to third parties may occur in certain situations such as responding to a subpoena, court order, or other such request, responding to a law enforcement agency’s request, or as otherwise required by law; and providing personally identifiable information and/or transactional information to a third party if we file for bankruptcy, or there is a transfer of the assets or ownership in connection with proposed or consummated corporate reorganizations, such as mergers, acquisitions, or sales of business units. In all such instances, we will take the utmost care to disclose only that information that is necessary and appropriate under the circumstances.

THIRD PARTY PAYMENT PROCESSOR

The Company uses a third party payment processor at checkout: MyFatoorah to process payments made to us via the Website.

RETENTION OF INFORMATION

We retain information collected from the Website only for our records, for so long as is necessary to the operation of the Company, and/or required by applicable law/regulation. You agree to these terms to remain valid after termination of our contract with you.

SECURITY OF DATA

The security of your data is important to us, and we strive to use commercially acceptable means to protect information collected via our Website to help ensure that the information you provide to us is protected against loss, misuse, alteration, destruction, or unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place commercially reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

The information stored in your profile and account is protected by the user name and password that you were provided when your account was created. You may change your user name and password at any time by logging onto the Website. You are encouraged to change passwords periodically and to protect your user name and password as you would other personally sensitive information. However, we cannot guarantee any security of any data.

CHANGE OF CONTROL

In the event, the Company sells all or a portion of our assets, undergoes a merger or acquisition by another entity, we may transfer your information to the successor entity. If we go insolvent or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations.

MODIFICATION OF PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any given time. Should there be any alterations, the Company may notify you.

COMPLAINTS AND SUGGESTIONS

If you have questions or comments about this Privacy Policy, please email us at complaints@eyon.tv or through the contact page on our website: eyon.tv. You agree to assist the Company to facilitate the resolution of complaints. For purposes of this Privacy Policy, a complaint can be the occurrence of, including but not limited to, any written claims or complaints; or receipt of any written communication from any applicable regulatory agency.

INTERNET PROTOCOL (IP) ADDRESSES

When you visit our Website, we log your IP address (the unique address which identifies your computer on the internet). We use IP addresses to collect broad geographic information on our Website visitors and to optimize our Website. We do not link IP addresses to personally identifiable information.